Customer & order workspace
Agents manage assigned customers, create orders and follow activity without needing access to the merchant backend.
A complete Shopify-connected workspace for sales teams, agents and sub-agents — built to keep customers, orders, commissions and support in one clear flow.
Agents manage assigned customers, create orders and follow activity without needing access to the merchant backend.
Flexible commissions by price tier, order type and hierarchy, with monthly reporting and refund-aware calculations.
Multi-level teams with controlled visibility, delegated percentages and clear ownership of customers.
Built-in help, merchant-to-agent messaging and an AI assistant that answers from approved business knowledge first.
The merchant configures the app from Shopify while agents use a dedicated Addonauts portal.